Common questions

Frequently asked questions

Everything you need to know about working with Simple Serve AI Consulting.

If AI touches client data, makes recommendations, or influences business decisions, you should review both your governance controls and relevant insurance policies. Coverage varies by policy, endorsement, facts, and jurisdiction. An appropriately licensed insurance professional can explain how your specific policy may respond.
We are built exclusively for small businesses and startups. Enterprise firms price out SMBs entirely. Pure tech consultants give advice but leave implementation to you. We are vendor neutral, we do the actual deployment work, we build the governance, and we connect you with insurance. All four things in one place, priced for businesses like yours.
Not at all. We are built for business owners, not developers. You tell us what your business does and what problems you are trying to solve. We handle everything technical. If you cannot explain what we built to your team in plain English, we have not done our job.
We work with small businesses and startups in the $500K to $50M revenue range across professional services, HR and recruiting, marketing and creative, and retail, real estate and logistics. We do not work with large enterprises our pricing, process, and approach are specifically designed for SMBs.
AI governance is the practical system a business uses to decide which AI tools are approved, what data may be entered, where human review is required, who owns each use case, and how problems are reported. For a small business, it can begin with an AI-use inventory, a written policy, assigned ownership, and a simple review process.
A written AI policy is useful when employees use ChatGPT, Microsoft Copilot, AI features inside business software, or automated workflows. The policy should explain approved tools, prohibited information, required human review, acceptable uses, vendor approval, and incident reporting.
Employees should not enter confidential, personal, regulated, or contract-restricted information into an AI tool unless the organization has approved that tool and use case after reviewing its settings, agreement, retention practices, access controls, and applicable obligations. A clear policy should define what information is prohibited.
Review user permissions, document access, data classification, sharing settings, retention, approved use cases, human-review requirements, and employee guidance. Copilot can surface information a user already has permission to access, so permission hygiene and data organization are important before deployment.
An AI risk assessment typically inventories tools and use cases, identifies the data involved, reviews vendor and access controls, evaluates accuracy and human oversight, checks employee practices, and prioritizes privacy, security, operational, contractual, and compliance gaps. The result should be a practical action plan rather than a generic report.
The SSAI Trust Score is our proprietary 0 to 850 internal AI governance-readiness assessment across seven dimensions, including data security, model oversight, compliance readiness, transparency, incident response, vendor management, and staff training. It provides a consistent view of strengths and gaps. It is not a credit score, certification, insurance rating, or guarantee of coverage or pricing.
The Full Deployment Bundle combines our AI Readiness Assessment, AI Tool Selection, AI Deployment, and AI Governance and Policies services into one end to end engagement. It is our most popular service because it gets clients from zero to fully deployed AI with governance in place in 4 to 6 weeks. It also includes 30 days of post launch support.
Absolutely. Many clients start with the AI Readiness Assessment to understand their exposure before committing to deployment work. You will receive a full written report, risk summary, and prioritized action plan. The assessment alone delivers immediate value and tells you exactly what to do next.
We are completely vendor neutral. We have no partnerships with any AI tool vendors and earn no commissions from software recommendations. We evaluate the full landscape of tools and recommend only what fits your specific business, workflow, team size, and budget. Our only incentive is your success.
Insurance policy language continues to evolve as businesses adopt AI. Some policies may contain exclusions, limitations, or definitions that affect technology-related claims, while others may respond differently. Review the actual policy and endorsements with an appropriately licensed insurance professional rather than assuming that AI-related activity is either covered or excluded.
We help organize your AI use cases, governance controls, vendor information, and coverage questions. When licensed insurance advice is needed, we may connect you with an appropriately licensed professional. That professional and the carrier determine availability, terms, pricing, and any compensation disclosures.
The SSAI Trust Score is an internal governance-readiness assessment. It can help organize documentation and identify gaps before an insurance conversation, but it does not determine carrier eligibility, coverage, premiums, or claims outcomes.
A standalone AI Readiness Assessment generally takes 2 to 3 weeks. A full engagement from assessment through governance and deployment generally takes 4 to 6 weeks, depending on scope, access, and client response time. Any insurance review or placement timeline is handled separately by the appropriately licensed professional involved.
A free 30 minute conversation where we learn about your business, current AI tools, and goals. You will leave with a clearer understanding of possible next steps. Use the booking option to choose an available time, or submit the contact form for an email follow-up.
We work with clients across the United States fully remotely. All discovery calls, assessments, and advisory sessions are conducted via video call. Technical deployment work is handled remotely through secure access to your systems. In person sessions are available for clients in the Northern Virginia and DC metro area upon request.
Pricing is scoped per engagement after an introductory conversation where we understand your situation, team size, and goals. We do not quote before understanding the requested work. After scope is confirmed, we provide a written proposal with services, assumptions, timeline, and price.
Pricing scales with the number of AI tools in use, the sensitivity of data involved, the size of your team, the level of documentation you currently have in place, and the scope of work. A small business with 5 employees and one AI tool will pay significantly less than one with 50 employees and a complex AI stack. We always right size our proposals to your actual needs.
Yes. Our free 5 question AI readiness quiz gives you an instant score and personalized recommendations with no commitment. We also offer a free 30 minute discovery call where we assess your situation and tell you exactly what we would recommend. Both are free with no obligation to proceed.

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